Terms of Use

Terms of Use Last Updated June 23, 2023

you should read our privacy policy and the terms of use (below) before using this website. you should not use this website if you are not in agreement with these terms of use or with our privacy policy.

security and integrity

Pet Service Pros takes reasonable steps to protect the security and integrity of all personally identifiable information you provide when visiting, when using or when booking services by way of this Site. However, due to the inherent nature of the Internet, Pet Service Pros cannot guarantee that information (during transmission through the Internet, transmission via the use of any Apps or while stored on our system or otherwise in our care) will be safe from any intrusion by others, such as hackers. Pet Service Pros assumes no liability for any error, omission, interruption, deletion, defect, delay in operation or transmission, communications line failure, theft or destruction, or any unauthorized access to, or any alteration of, any information or material on this Site. Pet Service Pros is not responsible for any problem, failure or technical malfunction of any products, services, telecommunications, App, any telephone network or lines, computer online systems, servers or Internet providers, computer equipment, software or email due to any technical problem or traffic congestion on the Internet or on this Site, or any combination thereof including (but not limited to) any injury, harm, or damage to customers, consumers, visitors or users (like you) or to any person’s computer, hardware or equipment which in any way relates to, arises from or results from any use of this Site, any appointment booking feature or any downloading of materials. We make no warranties that this Site, its interactive features, or the services, products, or information thereon will be timely, secure, uninterrupted, or error-free. You understand that if you use the Site, click on any feature, use any interactive feature or download any material, you do so at your sole risk. Under no circumstances shall Pet Service Pros be responsible for any loss, harm, injury or damage including (but not limited to) any property damage, personal injury or death, resulting from or relating to any use of this Site, any of its features, any products, services, materials or content transferred or posted on or through this Site, or any conduct of any visitors or any users of this Site, whether online or offline. Pet Service Pros may (whenever it so elects) edit or delete any material or any content displayed on this Site. You understand and agree that you use the Site at your own risk. Some areas of this Site may offer information, from a variety of providers or various third parties, who may be affiliated with Pet Service Pros or who may not be affiliated with Pet Service Pros in any way; such information, opinions, statements or advice is for entertainment purposes only and is not to be misconstrued or misunderstood to be advice or information for any individual user or any individual circumstance.

as is and your acceptance

Everything you see on this Site is provided to you “as is,” unless otherwise specifically stated. Pet Service Pros reserves the right to terminate access to this Site to anyone for any reason at any time, including any threatened, actual or perceived violation of any of these Terms of Use or any provision in our Privacy Policy.

BY VISITING OR BY USING THIS SITE IN ANY WAY, YOU UNDERSTAND AND ACCEPT THESE TERMS OF USE, OUR PRIVACY POLICY, AND ACKNOWLEDGE THAT THE MATERIALS, INFORMATION, PRODUCTS, AND SERVICES OFFERED, PROMOTED AND/OR PROVIDED HEREIN, ARE “AS IS.” PET SERVICE PROS MAKES NO EXPRESS OR IMPLIED WARRANTY REGARDING THE PRODUCTS, SERVICES, OFFERINGS, ACCURACY, CONTENT, COMPLETENESS, RELIABILITY, OPERABILITY, OR LEGALITY OF ANY INFORMATION CONTAINED WITHIN THIS SITE, INCLUDING (WITHOUT ANY LIMITATION), WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT OF PROPRIETARY RIGHTS.

IN NO EVENT SHALL PET SERVICE PROS OR ITS AGENTS, AFFILIATES, PARENT COMPANY, SISTER-COMPANIES, STRATEGIC PARTNERS, OR LICENSORS BE LIABLE FOR ANY DIRECT, SPECIAL, INDIRECT, INCIDENTAL, TREBLE, STATUTORY, EXEMPLARY OR CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER RESULTING FROM ANY LOSS, HARM, INJURY, DAMAGE OR PROPERTY DAMAGE RELATING IN ANY WAY TO VISITING OR ANY USE OF THIS SITE, THE PRODUCTS, AND/OR ANY OF THE SERVICES OFFERED, PROMOTED OR PROVIDED HEREIN, WHETHER IN AN ACTION IN CONTRACT, BREACH OF WARRANTY, NEGLIGENCE, ALL OTHER THEORIES OF LIABILITY OR ANY TORTIOUS ACTION ARISING OUT OF OR IN CONNECTION WITH VISITING THIS SITE OR WITH ANY USE OF ANY OF THE MATERIALS, OFFERINGS, PRODUCTS AND SERVICES CONTAINED IN, OFFERED ON OR PROMOTED ON THIS SITE. WITH RESPECT TO THE SERVICES OFFERED, PROMOTED OR PROVIIDED IN ASSOCIATION WITH THIS SITE, A USER’S, CONSUMER’S OR CUSTOMER’S RECOVERY SHALL BE LIMITED TO THE RETURN OF THE SERVICE FEE.

ownership, copyright, service marks and trademarks

limited use license

Subject to your strict compliance with these Terms of Use and with the consents and acknowledgments you give as detailed in our Privacy Policy, Pet Service Pros hereby grants you a limited, non-exclusive, revocable, non-assignable and non-transferable license (“License”) to download (temporary storage only), visit, display, view, and/or use this Site and/or to open or to play this Site’s Content on a personal computer, computer tablet, mobile phone or other wireless or Internet-enabled device (collectively, “Device”) for your personal use only as motivated by your interest in the services and/or the products offered, promoted or provided. The License does not give you any ownership or any intellectual property interest in any Content or in the Site, and you cannot otherwise use any of the Content or the Site without our express prior written permission. All rights not expressly granted to you under these Terms of Use and/or expressly in our Privacy Policy are reserved by us and for us and/or for our own licensors and our other designated third parties.

You may not attempt to circumvent or circumvent any technical protection/protective measures in this Site, reverse engineer, decompile, disassemble and/or translate any portion of the Site or any of the Content or in any way attempt to reconstruct or to discover any source code of the Site by any means whatsoever. Engaging in any of the foregoing prohibited acts, or any unauthorized use of any Content or any unauthorized use this Site for any purpose whatsoever is strictly prohibited.

site and content use restrictions

You agree that you will not: (i) engage in any activity(ies) that attempt to or seek to do or that might or will do any harm to us, the Site, any of the Content, to any visitors or users of the Site, or to any third party(ies), or that are unlawful, offensive, obscene, lewd, violent, harassing, illegal, or that violate any right of any third party or that is/are otherwise objectionable to us; (ii) engage in any activity that interferes with a visitor’s or user’s access to the Site, its Content and/or the proper operation of the Site; (iii) use any meta tags or any other “hidden text” utilizing any of our service marks, logos, images, trademarks or any of our other intellectual property; (iv) interfere with or circumvent any security feature of the Site or any feature that restricts or enforces limitations on the use of or access to the Site or its Content; (v) act in a manner that we, in our sole discretion, deem inappropriate for the venue; (vi) use the Site or any of the Content for any political purpose(s) or any advocacy purpose(s); or (vii) otherwise violate any of these Terms of Use or any provision in our Privacy Policy.

communications

Pet Service Pros may make available to visitors and users of this Site various email communications and notices, service reviews and ratings, product reviews and ratings, or other interactive communication facilities by means of the Site (such facilities are collectively, the “Communication Facilities“). You are solely responsible for all aspects (including all content) of any communication or any transmission that you make to the Site or through any of the Communication Facilities (collectively, “Communications“). Pet Service Pros does not endorse, will not endorse, and will not accept any Communications you may initiate or may transmit as its own views or as those of any of its vendors, service providers or other representatives’ respective views.

non-U.S. visitors and users of this site

If you are located outside of the United States, please note that the information you provide to Pet Service Pros and/or to this Site will be transferred to the United States. By visiting or by using this Site, you consent to such transfer. You also consent to the exclusive adjudication of all disputes arising from, in connection with or in any way relating to this Site (or its Content) in a federal or state court in the County of Orange, in the State of California in the United States and in accordance with the laws of the State of California and the applicable federal laws of the United States.

Pet Service Pros makes no representation that the Site (or any Content or any of Pet Service Pros services or products) is appropriate or available for use outside of the United States. If you access, visit and/or use the Site from any such location(s), you will be and are doing so on your own initiative and are responsible for compliance with applicable local laws regarding your online conduct, activities and acceptable content, if and to the extent local laws apply. Any application of the Convention on Contracts for the International Sale of Goods is hereby disclaimed to the fullest extent possible.

copyright infringement

linking to our site

You are not permitted to link to the Site without our prior written permission. If Pet Service Pros expressly grants you such prior written permission, such permission shall be and will be conditioned upon your adherence to all of the following requirements: (i) the link to this Site must not damage, disparage, present false information about or tarnish the goodwill, names or reputations of Pet Service Pros or its licensors nor tarnish the goodwill, names or reputations of any of our service marks, trademarks, branding, products, services and/or other of our intellectual property; (ii) the link to this Site must not create any false impression or any misleading impression or appearance that your website and/or your organization is sponsored by, endorsed by, affiliated with, or otherwise associated with us; (iii) you may not “frame” this Site or create a browser environment around any of the Content; (iv) you may not link to password-protected parts of the Site, if any; and (v) you may not link to this Site from any website that is unlawful, abusive, indecent or obscene, that promotes violence or illegal acts, that contains expressions of racism, that is libelous, defamatory, scandalous, or inflammatory in any way, or that is otherwise deemed inappropriate, as determined by us in our sole discretion. We reserve the right to prohibit linking to the Site for any reason whatsoever (or for no reason at all) or for any purpose, in our sole discretion, even if such linking would comply or does comply with the requirements described above.

links to other websites

The Site may contain links and pointers to other websites on the Internet which may be maintained and/or controlled by third parties. Such links do not constitute any endorsement by Pet Service Pros of any third-party website or any materials contained in such websites. Pet Service Pros does not control, and will not be and is not responsible for, the availability, accuracy, privacy policy, terms of use or currency of such third-party websites or any information, content, offerings, products or services accessible from or through such third-party websites. If you visit another website through a link on our Site, you agree, acknowledge and understand that Pet Service Pros’ Terms of Use and its Privacy Policy will no longer apply. We encourage all visitors and all users to review each website’s privacy policy and its terms of use before disclosing any information.

disputes

If there is any dispute or any claim about or in any way involving this Site or any of its Content, you agree that all such disputes and claims shall be governed by the laws of the State of California, in the United States, without any regard to its conflict of law provisions. You further agree to exclusive personal jurisdiction over you and the exclusive venue to be with the state and federal courts of the United States located in the State of California, in the County of Orange.

age restrictions

You represent and warrant to Pet Service Pros that you are an adult of, at least, eighteen (18) years old. You also represent and warrant that you possess the legal right and ability to enter into and to accept these Terms of Use and also the Privacy Policy agreements associated with the Site and promise to use the Site, all features and all Content in accordance with both agreements. By accessing, visiting and/or using the Site, you represent and warrant: (a) that you have not been previously suspended or removed from the Site by Pet Service Pros; and (b) that your access and use of the Site is and will continue to be in compliance with all applicable laws and regulations.

your indemnity and indemnification obligations

You agree to indemnify and hold Pet Service Pros, its parent company, sister-companies, and its affiliates, and their respective officers, directors, members, managers, licensors, agents, and employees, harmless from all losses, harm, injuries, damages and all liability arising out of or relating in any way to your access of or your use of this Site, any of its features or any of its Content or from any action, proceeding, claim, dispute or demand (including reasonable attorneys’ fees) made by any third party in any way associated with, relating to (directly or indirectly) or arising out of your access of or your use of this Site, any of the features and/or any of its Content in violation of any of the Terms of Use or in violation of any of the provisions in the Privacy Policy.

modifications

general provisions